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Corporate Identity: Hay Hill Wealth Management Limited is a private limited company incorporated in England and Wales under Company Registration Number 05416229. Registered Office: 24 Upper Brook Street, Mayfair, London, W1K 7QB.

Regulatory Status: Authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number: 453682) since August 2006. The firm also operates under the trading name Heligan Wealth Management and holds a credit broker licence (broker, not lender).

Information Only: The material published on this website is for general informational purposes only and does not constitute financial, investment, tax, or legal advice, nor an offer or solicitation to purchase securities or financial instruments.

Risk Warnings: The value of investments and any income generated from them may fall as well as rise, and investors may not recover their initial capital. Past performance is no guarantee of future returns. Fluctuations in exchange rates may adversely affect foreign-denominated holdings.

Hay Hill Wealth Management is committed to providing exemplary client service. When concerns arise, we operate a transparent 4-step dispute resolution procedure in accordance with FCA DISP rules:

1. Step 1 (Formal Acknowledgment): We provide written acknowledgment within 3 business days of receipt, confirming the contact details of the investigating officer.
2. Step 2 (Independent Investigation): A senior staff member with settlement authority who is not directly involved in the underlying matter conducts an exhaustive review and compiles an internal Incident Report.
3. Step 3 (Client Review & Evidence Assessment): Preliminary findings and evidentiary documents are reviewed with the client to ensure complete factual alignment.
4. Step 4 (Final Response): Within 8 weeks of complaint receipt, we issue a formal Final Response letter detailing our conclusions and any remedial proposals.

Financial Ombudsman Service (FOS): If you remain dissatisfied with our Final Response, eligible complainants (private individuals, micro-enterprises with balance sheet ≤€2m, and charities with income <£1m) have the statutory right to refer the matter to the Financial Ombudsman Service within 6 months of our final letter:

All complaint records are securely retained for a minimum statutory period of 3 years under FCA guidelines.

Under FCA Senior Management Systems and Controls (SYSC 10) and MiFID II, Hay Hill Wealth maintains strict controls to identify, eliminate, and manage potential conflicts of interest:

• No Dealing on Own Account: HHW strictly does not trade as principal or operate proprietary books. We are never a counterparty to client trades.
• Personal Account (PA) Dealing: All directors, staff, and contractors are bound by a rigorous PA dealing policy requiring prior written compliance clearance to prevent front-running.
• Gifts & Inducements: Strict monetary thresholds and mandatory registers prevent any inducement that could compromise impartiality.
• Remuneration Alignment: Incentive compensation is evaluated against regulatory adherence and fair customer treatment rather than sales volume.
• Declining to Act: If a conflict of interest cannot be managed effectively with absolute fairness, HHW will decline to act for the client.

In accordance with FCA COBS 11.2A, Hay Hill Wealth takes all sufficient steps to achieve "Best Execution" across client portfolios:

• Execution Factors: When executing orders, we assess Total Consideration (price plus execution costs as primary factor), execution speed, settlement likelihood, order size, and market impact.
• Execution Venues: HHW is not a direct exchange broker; orders are placed and settled via tier-one institutional custodians or vetted institutional brokers subject to annual due diligence.
• Collective Investment Schemes (Funds): Executed directly with authorized fund operators at official published Net Asset Value (NAV).
• Order Aggregation: Orders may be aggregated only when unlikely to work to the overall disadvantage of any participating client, governed by our pre-defined allocation policy.

Qualitative Remuneration Governance: The Board of Directors acts as the firm's Remuneration Committee, ensuring compensation structures do not encourage excessive risk-taking and align directly with the firm's long-term capital adequacy and risk appetite. Compensation incorporates balanced evaluations of financial performance and non-financial metrics (compliance adherence, ethical conduct, Treating Customers Fairly).

Quantitative Remuneration Disclosures: For the financial year ending 31st March 2026:

Data Controller: Hay Hill Wealth Management Limited, 24 Upper Brook Street, Mayfair, London, W1K 7QB.

Data Categories Processed: Identity data (names, nationality, passport details), contact details, financial records (source of wealth, account numbers, tax residency), and statutory Anti-Money Laundering / Sanctions verification records.

Lawful Bases for Processing: Contractual necessity to deliver wealth management services, compliance with legal obligations (FCA, HMRC, AML Regulations), and legitimate business interests.

Data Retention: Core client records are retained for a minimum statutory duration of 5 to 7 years following the termination of the client relationship.

Your Rights: Under UK GDPR, you have the right to access (SAR), rectify, or request erasure of your personal data, subject to statutory retention obligations. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

In accordance with FCA COBS 2.2B and the UK Financial Reporting Council (FRC) Stewardship Code, Hay Hill Wealth integrates environmental, social, and governance (ESG) factors into long-term investment research. We monitor portfolio corporate strategy, capital structure, and proxy voting, exercising voting discretion in the best long-term economic interests of our clients.